In just a few clicks, hear what users are already saying
Run a broad sweep across every product area, aim a pointed search at the one question you're chasing, or track a release you just shipped. Every way, Lysnd pulls real chatter from across the web, clusters it into opportunities and learnings you can act on, turns the ones that matter into a plan your team can ship, then loops back to confirm the change actually landed.
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5 free credits on signup · No credit card required · See how it works
The Lysnd Loop
Listen, Learn, Plan, Loop.
From public chatter to a closed loop.
LISTEN
capture the conversation
Capture the conversation.
Ask about a problem or workflow — no product needed — or run a broad sweep of a named product across public posts, reviews, forums, video and the open web.
The human element
Automate the legwork. Elevate the conversation.
Great product decisions still come from real human conversations with customers. Lysnd takes the tedious research off your plate so you can spend less time gathering complaints and more time understanding the people behind them.
Less lurking, more listening
Stop tab-hopping across Reddit, forums and app stores. Lysnd turns chatter from the sites users are discussing your product on, into organized, cited learnings in minutes.
Sharper customer interviews
Walk into user calls already knowing the common friction points and workarounds, so you can ask deeper, more empathetic questions.
Align teams with direct quotes
Replace gut feelings and loudest-voice opinions in roadmap meetings. When everyone sees what users actually say, the conversation stays on solutions.
Features
Everything you need to decide what to build.
Built for product strategists who would rather read evidence than guess.
Three ways to search
Run a broad sweep with nothing but your product name, ask a specific question about any problem or workflow — no product needed — or track a release you've shipped with a listening loop.
16-channel listening
One run fans out across 16 channels — forums, review sites, app stores, social and video — so you are not stuck reading one.
Theme clustering
Dozens of raw posts collapse into a short list of opportunities, each showing what people love and where it breaks, in their exact words.
Traceable evidence
Every quote is verbatim and linked to its source, so the reasoning behind a decision stays checkable.
Now / Next / Later plans
Promote your learnings into plans with one click and organize them into now, next, and later to align with your roadmap.
Vendor-free signal
Sweep a product you name, or ask about a problem with no product at all. Vendor voices and noise are filtered out either way.
Team workspaces
Invite teammates as admins or members and share projects, credits and plans across the account.
Close the loop
Watch every shipped item and re-check the public conversation on a daily, weekly or monthly cadence to see if the change landed.
Proof of impact
Each check costs 2 credits and flags whether complaints stopped, praise started or a new opportunity appeared — with cited sources for every finding.
Pricing
Pay with credits, not seats.
Running a search, unlocking the learnings you care about, building a plan from an opportunity and starting a loop cost a few credits, nothing else is metered. Don't want to think about credits running low? Monthly Product Squad and Product Org plans add automatic credit top-offs!
* Unlimited teammates on the monthly Product Squad and Product Org plans. Starter accounts are solo.
Full details on the pricing page.
FAQ
Common questions.
Do I need a question to start?+
No. A broad sweep only needs your product — we listen across every source and area and surface whatever is loudest. Bring a pointed question when you already know what you're chasing.
Where does the data come from?+
Public posts, comments, reviews and video comments or descriptions from the sources listed above. Every theme keeps links back to the originals.
What is a credit?+
Credits allow you to run a search and unlock the details of new opportunities. They also let you turn your learnings into actionable plans. Opportunity titles are always visible for free after running your search.
Can my team share a workspace?+
Yes, shared spaces are available on Product Squad and Product Org plans. Accounts support admins and members, and projects, credits and plans are shared inside the account.
Does Lysnd check whether a fix actually worked?+
Yes — that's the Loop. Mark a plan item as shipped and start a loop watch: Lysnd re-listens to the public conversation daily, weekly or monthly, scores whether the chatter died down, and keeps a cited before/after page.
Start listening.
Your first run takes about a minute. Bring a question about any problem, or a product name to sweep.